Member Engagement & Office Manager

Member Engagement & Office Manager
📍 Location: Merrill, WI (On-site)
🏢 Organization: Merrill Area Chamber of Commerce
🕓 Employment Type: Full-time

• Develop and maintain strong relationships with Chamber members to enhance satisfaction and retention
• Coordinate membership recruitment and onboarding initiatives
• Serve as the main contact for members, addressing inquiries and collaboration opportunities
• Plan and execute member appreciation events and networking programs
• Update and maintain member directories and databases

• Design, implement, and manage Chamber programs that align with strategic goals
• Collaborate with the Executive Director on new program opportunities based on member and community needs
• Oversee logistics, budgeting, and promotion for Chamber programs and events
• Track and report on program performance

• Act as an ambassador for the Merrill area, promoting local attractions, businesses, and events
• Partner with the Marketing Director to create and share tourism-related content on the Chamber’s website, brochures, and social media
• Assist in developing campaigns to attract visitors and highlight Merrill’s unique offerings
• Maintain and update visitor information to ensure accuracy and relevance

• Oversee daily operations of the Chamber office to ensure a welcoming and efficient environment
• Manage office supplies, equipment, and vendor relationships
• Support the Executive Director with administrative tasks, scheduling, and correspondence
• Assist with tracking, invoicing, and reporting as needed
• Coordinate volunteers and interns to support Chamber operations

• High school diploma or equivalent required; post-secondary training in business, communications, or tourism preferred
• Experience in a Chamber of Commerce, nonprofit, or membership-based organization strongly preferred
• Excellent communication and interpersonal skills (verbal and written)
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office Suite, database management, and social media
• Familiarity with the Merrill area’s business community and attractions is a plus

• Passion for community development and member service
• Proactive, self-motivated, and detail-oriented
• Adaptable to changing priorities
• Collaborative team player with a professional demeanor

• Office-based role with occasional travel for events and meetings
• Some evening or weekend availability required for Chamber functions

• You’ll make a direct impact in the Merrill business community
• Supportive, team-oriented work culture
• Opportunities for creativity, growth, and professional development